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Personal Support Worker Practice · Question

How should a PSW respond if a client refuses personal care?

Clients have the right to refuse care. The PSW should respect their decision, try again later, and document the refusal and reasoning.

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Question: How should a PSW respond if a client refuses personal care?

Answer options: ✅ Respect their decision and try again later, documenting the refusal

  • Force the client to accept the care
  • Ignore the refusal and proceed with care
  • Report the client for non-compliance

Correct answer: Respect their decision and try again later, documenting the refusal

Explanation: Clients have the right to refuse care. The PSW should respect their decision, try again later, and document the refusal and reasoning.

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