Personal Support Worker Practice · Question
A client points to an object they want but cannot verbalize the word. What is the PSW's most helpful response?
Using 'yes' or 'no' questions helps establish communication and identify needs when verbalization is difficult.
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Question: A client points to an object they want but cannot verbalize the word. What is the PSW's most helpful response?
Answer options:
- Guessing what they want until you get it right ✅ Asking 'yes' or 'no' questions to narrow down the choice
- Ignoring the gesture and waiting for a verbal response
- Telling them to use their words
Correct answer: Asking 'yes' or 'no' questions to narrow down the choice
Explanation: Using 'yes' or 'no' questions helps establish communication and identify needs when verbalization is difficult.
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Question explanations
- What is the correct procedure for hand hygiene when hands are visibly soiled?
- Which of the following is an example of subjective data a PSW might collect?
- When assisting a client with a weakened side to dress, which side should be dressed first?
- Which type of microorganism is responsible for influenza?
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