Personal Support Worker Practice · Question
What is the most effective way for a PSW to build trust with a new client?
Punctuality, respect, and active listening are fundamental in establishing trust and a positive professional relationship with clients. Sharing personal stories
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Question: What is the most effective way for a PSW to build trust with a new client?
Answer options: ✅ Being punctual, respectful, and a good listener
- Sharing personal stories to connect quickly
- Promising to fulfill all their requests immediately
- Maintaining a formal, distant demeanor
Correct answer: Being punctual, respectful, and a good listener
Explanation: Punctuality, respect, and active listening are fundamental in establishing trust and a positive professional relationship with clients. Sharing personal stories may be inappropriate.
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Question explanations
- What is the correct procedure for hand hygiene when hands are visibly soiled?
- Which of the following is an example of subjective data a PSW might collect?
- When assisting a client with a weakened side to dress, which side should be dressed first?
- Which type of microorganism is responsible for influenza?
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