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Personal Support Worker Practice · Question

What is the most effective way to communicate with a client who has a hearing impairment?

Speaking slowly and clearly, while facing the client, allows them to read lips and process spoken words more easily. Shouting distorts sounds and is not helpful

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Question: What is the most effective way to communicate with a client who has a hearing impairment?

Answer options: ✅ Speak slowly and clearly, facing the client.

  • Shout to ensure they hear you.
  • Talk to their family member instead.
  • Use only written notes.

Correct answer: Speak slowly and clearly, facing the client.

Explanation: Speaking slowly and clearly, while facing the client, allows them to read lips and process spoken words more easily. Shouting distorts sounds and is not helpful.

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