Personal Support Worker Practice · Question
When a client refuses personal care, what is the best initial response from the PSW?
Clients have the right to refuse care. Respecting their autonomy and documenting the refusal, then trying again later, is the ethical approach.
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Question: When a client refuses personal care, what is the best initial response from the PSW?
Answer options: ✅ Respect their decision and try again later, documenting the refusal.
- Insist they must receive care for their well-being.
- Report the refusal immediately to the client's family.
- Perform the care quickly, despite their protests.
Correct answer: Respect their decision and try again later, documenting the refusal.
Explanation: Clients have the right to refuse care. Respecting their autonomy and documenting the refusal, then trying again later, is the ethical approach.
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Question explanations
- What is the correct procedure for hand hygiene when hands are visibly soiled?
- Which of the following is an example of subjective data a PSW might collect?
- When assisting a client with a weakened side to dress, which side should be dressed first?
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