When communicating with a client who has a hearing impairment, what is the best approach?

Question: When communicating with a client who has a hearing impairment, what is the best approach?

Answer options: ✅ Speak clearly and at a moderate pace, facing the client

• Shout loudly to ensure they hear you
• Use complex sentences to fully explain
• Turn your back to them to avoid distraction

Correct answer: Speak clearly and at a moderate pace, facing the client

Explanation: Speaking clearly, at a moderate pace, and facing the client allows them to read lips and process information more effectively. Shouting can distort sound.