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Personal Support Worker Practice · Question

A client with advanced dementia becomes agitated during their morning routine. What is the best initial approach?

Identifying triggers and offering distraction with a calm demeanor can de-escalate agitation in clients with dementia.

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Question: A client with advanced dementia becomes agitated during their morning routine. What is the best initial approach?

Answer options:

  • Insist they complete the routine quickly
  • Restrain them to prevent injury ✅ Speak calmly, identify the trigger, and offer a distraction
  • Leave them alone until they calm down

Correct answer: Speak calmly, identify the trigger, and offer a distraction

Explanation: Identifying triggers and offering distraction with a calm demeanor can de-escalate agitation in clients with dementia.

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