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Personal Support Worker Practice · Question

Which communication technique is most appropriate when a client is hard of hearing?

Speaking slowly and clearly while facing the client allows them to read lips and process information more effectively.

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Question: Which communication technique is most appropriate when a client is hard of hearing?

Answer options:

  • Shouting loudly to ensure they hear you ✅ Speaking slowly and clearly, facing the client
  • Using complex medical terminology
  • Writing down all information for them to read

Correct answer: Speaking slowly and clearly, facing the client

Explanation: Speaking slowly and clearly while facing the client allows them to read lips and process information more effectively.

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