Personal Support Worker Practice · Question
A client with dementia repeatedly asks the same question. What is the best communication strategy?
Patience and gentle re-answering are crucial. Repetition is common in dementia, and confronting or ignoring can cause distress. Focus on the client's current ne
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Question: A client with dementia repeatedly asks the same question. What is the best communication strategy?
Answer options: ✅ Answer patiently and gently, even if it's the same answer.
- Tell them they just asked that question.
- Ignore the question and change the subject.
- Quiz them to see if they remember the answer.
Correct answer: Answer patiently and gently, even if it's the same answer.
Explanation: Patience and gentle re-answering are crucial. Repetition is common in dementia, and confronting or ignoring can cause distress. Focus on the client's current need for reassurance.
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