When communicating with a client who has a hearing impairment, what is the best strategy?

Question: When communicating with a client who has a hearing impairment, what is the best strategy?

Answer options:

• Shout to ensure they hear you ✅ Speak slowly and clearly, facing the client directly
• Use complex sentences to fully explain
• Avoid making eye contact to prevent discomfort

Correct answer: Speak slowly and clearly, facing the client directly

Explanation: Speaking slowly, clearly, and facing the client directly allows them to read lips and better process auditory information.