Personal Support Worker Practice · Question
What is the primary purpose of using 'I' statements when communicating with a client?
'I' statements allow you to express your perspective or feelings without sounding accusatory or judgmental, promoting better communication.
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Question: What is the primary purpose of using 'I' statements when communicating with a client?
Answer options: ✅ To express your feelings without blaming
- To assert authority over the client
- To encourage the client to agree with you
- To keep the conversation focused on yourself
Correct answer: To express your feelings without blaming
Explanation: 'I' statements allow you to express your perspective or feelings without sounding accusatory or judgmental, promoting better communication.
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