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Personal Support Worker Practice · Question

A client refuses their morning medication. What is the PSW's immediate action?

Clients have the right to refuse medication. The PSW must respect this and report it to the appropriate healthcare professional for further action.

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Question: A client refuses their morning medication. What is the PSW's immediate action?

Answer options:

  • Persuade the client until they agree to take it.
  • Mix the medication with food or drink without informing the client. ✅ Document the refusal and report to the supervisor/nurse.
  • Administer the medication later in the day.

Correct answer: Document the refusal and report to the supervisor/nurse.

Explanation: Clients have the right to refuse medication. The PSW must respect this and report it to the appropriate healthcare professional for further action.

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