Personal Support Worker Practice · Question
Which communication technique is most effective when a client has difficulty hearing?
Speaking clearly, slowly, and facing the client allows them to read lips and better process sounds. Shouting can be counterproductive.
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Question: Which communication technique is most effective when a client has difficulty hearing?
Answer options: ✅ Speak clearly and slowly, facing the client.
- Shout loudly to ensure they hear you.
- Speak from another room to avoid startling them.
- Use complex sentences to fully explain.
Correct answer: Speak clearly and slowly, facing the client.
Explanation: Speaking clearly, slowly, and facing the client allows them to read lips and better process sounds. Shouting can be counterproductive.
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Question explanations
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