Personal Support Worker Practice · Question
Which communication technique is most effective when a client is hard of hearing?
Speaking clearly and slowly, while facing the client, allows them to hear better and potentially lip-read, aiding communication for the hard of hearing.
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Question: Which communication technique is most effective when a client is hard of hearing?
Answer options: ✅ Speak clearly and slowly, facing the client
- Shout loudly to ensure they hear you
- Speak quickly to get your message across
- Turn your back to the client while speaking
Correct answer: Speak clearly and slowly, facing the client
Explanation: Speaking clearly and slowly, while facing the client, allows them to hear better and potentially lip-read, aiding communication for the hard of hearing.
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Question explanations
- What is the correct procedure for hand hygiene when hands are visibly soiled?
- Which of the following is an example of subjective data a PSW might collect?
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