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Personal Support Worker Practice · Question

A client with dementia repeatedly asks the same question. What is the best response?

Answering patiently each time respects the client's reality and avoids causing distress, as they may not remember asking.

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Question: A client with dementia repeatedly asks the same question. What is the best response?

Answer options: ✅ Answer patiently each time the question is asked

  • Tell them they just asked that question
  • Ignore the question and change the subject
  • Become frustrated and walk away

Correct answer: Answer patiently each time the question is asked

Explanation: Answering patiently each time respects the client's reality and avoids causing distress, as they may not remember asking.

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