RCMP Police Aptitude Battery (RPAB) · Question
A common strategy for de-escalating a tense situation involves:
Active listening and empathy can help diffuse tension and build rapport, which are crucial for de-escalation. Confrontational approaches usually escalate situat
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Question: A common strategy for de-escalating a tense situation involves:
Answer options:
- Using commanding language to assert authority.
- Maintaining a confrontational posture. ✅ Active listening and empathetic communication.
- Immediately threatening arrest.
Correct answer: Active listening and empathetic communication.
Explanation: Active listening and empathy can help diffuse tension and build rapport, which are crucial for de-escalation. Confrontational approaches usually escalate situations.
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