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Refrigeration & Air Conditioning Mechanic Red Seal · Question

When testing a natural gas furnace, a service technician observes a lifting flame and a strong odour of unburnt gas in the combustion chamber during ignition. What is the most immediate diagnostic action required?

A lifting flame and unburnt gas odour indicate an incomplete combustion-related issue, most commonly due to excessively high gas pressure or a critically incorr

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Question: When testing a natural gas furnace, a service technician observes a lifting flame and a strong odour of unburnt gas in the combustion chamber during ignition. What is the most immediate diagnostic action required?

Answer options: ✅ Shut down the furnace immediately and investigate the gas pressure at the manifold.

  • Adjust the primary air shutters to lean out the gas-air mixture.
  • Check the flame sensor for proper positioning and cleanliness.
  • Inspect the heat exchanger for any visible cracks or perforations.

Correct answer: Shut down the furnace immediately and investigate the gas pressure at the manifold.

Explanation: A lifting flame and unburnt gas odour indicate an incomplete combustion-related issue, most commonly due to excessively high gas pressure or a critically incorrect gas-air mixture. Immediate shutdown is necessary for safety.

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