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Security Guard Licence (Canada) · Question

What is the crucial first step when responding to an alarm activation at a client's premises?

An alarm activation suggests a potential breach. The first step should be to approach cautiously, conduct an exterior check for signs of forced entry or activit

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Question: What is the crucial first step when responding to an alarm activation at a client's premises?

Answer options:

  • Immediately enter the building to investigate.
  • Contact the client for further instructions. ✅ Conduct an exterior perimeter check before contemplating entry, and notify dispatch/police.
  • Disable the alarm and assume it was a false alarm.

Correct answer: Conduct an exterior perimeter check before contemplating entry, and notify dispatch/police.

Explanation: An alarm activation suggests a potential breach. The first step should be to approach cautiously, conduct an exterior check for signs of forced entry or activity, and notify appropriate authorities, ensuring the guard's safety and proper response. Immediate entry is dangerous.

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